Arman Abrahamyan

AI that serves people.

That is easy to say and hard to verify, so most of my job is one question: how would you know if it stopped serving them? In a regulated bank you are not allowed to answer that with a hunch.

I lead a team of AI scientists and developers at Commonwealth Bank, building agentic systems in Retail Banking Services. The habit I bring to it came from research: assume nothing, ask the better question, and treat what everyone already believes as a hypothesis worth testing.